This Privacy Policy ("Policy") explains when and why we collect personal information about individuals who visit our website or use our mobile applications ("App"), how we use it, the conditions under which we may disclose it to others, and how we keep it secure. This Policy also includes a detailed section regarding video information. By using our website or App, you agree to the terms of this Policy.
We may update this Policy from time to time, so please review it periodically. Any changes will be effective immediately upon posting the revised Policy on our website. If you have any questions about this Policy or our privacy practices, please contact us at privacy@canyonmedia.net.
1.1 Personal Data You Provide to Us Voluntarily
We collect information that you voluntarily provide to us when you interact with our radio station, subscribe to our mailing list, enter an on-site or online promotion/giveaway, or use our mobile App. This information may include your name, business name, and any other details you choose to provide when commenting on materials or requesting support. Additionally, we collect technical data such as IP addresses and device identifiers that are generated when you connect to our Services.
1.2 Video Information
Our App allows users to upload and share video content. When you upload videos through our App, we collect and process the video information you provide. This includes videos recorded using your device's camera, videos imported from your device's gallery, or videos received from other users. The video information may include visual and audio content.
By uploading videos through our App, you grant us the necessary rights and permissions to store, process, and display the videos within the App as intended by its functionality. We use the video information solely for the purpose of enabling users to share and engage with video content on our platform. We do not use the video information for any other purposes, such as targeted advertising or sharing with third parties, without your explicit consent.
We process personal data for the following purposes:
2.1 To Provide and Improve Our Services
We use your information to operate our website, social media pages, and mobile App, as well as to communicate with you when you reach out to us. We may also analyze the data to improve our services, enhance user experience, and develop new products or features.
2.2 To Manage Everyday Business Needs
We may process personal data for everyday business needs, such as maintaining user accounts, processing payments, and responding to customer inquiries or support requests.
2.3 To Protect Our Services and Users' Rights
We may process personal data to protect the integrity and security of our services, enforce our terms of service, and comply with legal obligations.
2.4 To Send Promotional Materials
If you have consented to receive promotional materials, we may use your personal data to send you marketing communications from us or our affiliates and business partners. You can opt out of receiving such communications at any time.
2.5 Legal Obligations
We may process personal data to comply with applicable laws, regulations, court orders, or in response to a lawful request from a government or regulatory authority.
3.1 Third-Party Service Providers
We may share your information with third-party service providers or associated organizations that assist us in providing and improving our services. These service providers are contractually obligated to maintain the security and confidentiality of your information and are prohibited from using it for their own marketing purposes.
3.2 Legal Disclosures and Safety
We will not directly disclose or sell your personal information to third parties without your prior permission. However, we may disclose your information when required by law, to protect our rights and the rights of our users, or to prevent fraud or other illegal activities.
We take data security seriously and implement reasonable measures to protect your personal data against loss, damage, theft, or misuse. We store personal data in identifiable formats only for as long as necessary to fulfill your requests or comply with legal and regulatory obligations. We retain personal data in our legitimate business interests unless prohibited by law.
Our website and App may use cookies to enhance your browsing experience and provide personalized services. Cookies are small text files stored on your device that collect statistical data about your interactions with our website or App. You can adjust your browser settings to disable cookies, but please note that doing so may affect the functionality of our website or App.
Our website and App may contain links to third-party websites. This Policy applies only to our services, and we encourage you to review the privacy policies of other websites you visit. We are not responsible for the privacy practices of third-party websites, including those accessed through links on our website or App.
We use analytics services, such as Google Analytics, to collect anonymous information about website usage, such as the type of browser or operating system you are using. This helps us improve our services and understand how visitors interact with our features and pages. No form data is captured or read by these services.
You have the right to access, correct, or delete the personal data we hold about you. If you believe that any information we have is incorrect or wish to exercise your rights, please contact us at privacy@canyonmedia.net. However, please note that deleting certain data may prevent us from providing our services to you and may result in the closure of your account.
We reserve the right to modify this Policy as necessary. Please check this Policy periodically for updates. The continued use of our website or App after changes to this Policy signifies your acceptance of the revised terms.
Last Updated: 6/28/23